Spam will be a thing of the past in two years' time. 24 January 2004.

Success is a lousy teacher. It seduces smart people into thinking they can't lose.

Just in terms of allocation of time resources, religion is not very efficient. There's a lot more I could be doing on a Sunday morning. 13 January 1997.

Your most unhappy customers are your greatest source of learning.

Microsoft has had clear competitors in the past. It’s a good thing we have museums to document that.

Microsoft looks at new ideas, they don't evaluate whether the idea will move the industry forward, they ask, 'how will it help us sell more copies of Windows?' April 30, 1998.

Stolen's a strong word. It's copyrighted content that the owner wasn't paid for. So yes. On his use of YouTube to watch videos.

If you show people the problems and you show people the solutions they will be moved to act. At Live8, 2 July 2005.

About 3 million computers get sold every year in China, but people don't pay for the software. Someday they will, though. As long as they are going to steal it, we want them to steal ours. They'll get sort of addicted, and then we'll somehow figure out how to collect sometime in the next decade.

There are no significant bugs in our released software that any significant number of users want fixed.