Spam will be a thing of the past in two years' time. 24 January 2004.

Success is a lousy teacher. It seduces smart people into thinking they can't lose.

Just in terms of allocation of time resources, religion is not very efficient. There's a lot more I could be doing on a Sunday morning. 13 January 1997.

Your most unhappy customers are your greatest source of learning.

Microsoft has had clear competitors in the past. It’s a good thing we have museums to document that.

Stolen's a strong word. It's copyrighted content that the owner wasn't paid for. So yes. On his use of YouTube to watch videos.

If you show people the problems and you show people the solutions they will be moved to act. At Live8, 2 July 2005.

Microsoft looks at new ideas, they don't evaluate whether the idea will move the industry forward, they ask, 'how will it help us sell more copies of Windows?' April 30, 1998.

Does the e-mail say it's about 'enlargement' — that might be spam. 24 January 2004.

In terms of doing things I take a fairly scientific approach to why things happen and how they happen. I don't know if there's a god or not, but I think religious principles are quite valid. PBS interview with David Frost (November 1995).