A leader leads by example not by force.

Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.

"I refuse to answer that question on the grounds that I don't know the answer."

The greatest deception men suffer is from their own opinions.

Control your temper. Remember, you can measure the size of a person by what makes him or her angry.

Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.

Remember that a person's name is to that person the sweetest and most important sound in any language.

Ask questions instead of giving direct orders.

Let us praise even the slightest improvement. That inspires the other person to keep on improving.

There is one all-important law of human conduct. If we obey that law, we shall almost never get into trouble. In fact, that law, if obeyed, will bring us countless friends and constant happiness. But the very instant we break the law, we shall get into endless trouble. The law is this: Always make the other person feel important.

Let the other person do a great deal of the talking.

If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen
patiently and with an open mind.

Wouldn't you like to have a magic phrase that would stop arguments, eliminate ill feeling, create good will, and make the other person listen attentively? Yes? All right. Here it is: "I don't blame you one iota for feeling as you do. If I were you I would undoubtedly feel just as you do."

He who wishes to be rich in a day will be hanged in a year.

He who walks straight rarely falls.