We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.

Google's not a real company. It's a house of cards.

I don't really know that anybody's proven that a random collection of people doing their own thing actually creates value.

I'm going to fucking bury that guy, I have done it before, and I will do it again... I'm going to fucking kill Google. Referring to Google CEO and former Novell CEO Eric Schmidt, as recounted in a sworn court declaration by ex-Microsoft employee Mark Lucovsky

Developers. Developers. Developers. Developers.

We don't have a monopoly. We have market share. There's a difference.

I've got my kids brainwashed: You don't use Google, and you don't use an iPod.

Linux is a cancer that attaches itself in an intellectual property sense to everything it touches.

I think it would be absolutely reckless and irresponsible for anyone to try and break up Microsoft.

We’ve had DRM in Windows for years. The most common format of music on an iPod is 'stolen.'