I enjoy challenging a person's ideas. No one loves a good and passionately fought argument more than I do. This isn't about being tough-minded and straightforward. That's the job. But so is sensing when to hug and when to kick. Of course, arrogant people who refuse to learn from their mistakes have to go. If we're managing good people who are clearly eating themselves up over an error, our job is to help them through it. That doesn't mean you have to take it easy on your top performers.
Jack Welch
John Francis "Jack" Welch, Jr. (born November 19, 1935) was Chairman and CEO of General Electric between 1981 and 2001. During his tenure, GE increased its market capitalization by over $400 billion. He remains a highly-regarded figure in business circles due to his innovative management strategies and leadership style.
Nationality: American
Occupation: Businessman
Sources by Jack Welch
Jack: Straight from the Gut
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